Database Scrubbing
Database Scrubbing
Update Your Contacts
Your database can quickly become out of date. People are always on the move. They change jobs, phone numbers, email addresses, and create new businesses, or close them. Keep your list up-to-date with outbound campaigns.
Strengthen Your Pipeline
Our team of professional customer service representatives will call thousands of accounts, identify decision-makers, update contact information, and even set appointments if needed.
Multichannel Engagement
We offer multichannel engagement. If your customer cannot be found with the contact information in your database, we’ll research and uncover how to get ahold of them or their replacement.
Monitoring
We record all chat interactions with your customers for quality control. These are reviewed by management and representatives receive regular coaching. Clients are provided copies during calibration meetings to ensure our service is meeting your expectations.