Customer Win-Back

Fresh Approach

Outbound telemarketing representatives can breathe new life into inactive customer relationships with personalized outreach. If your company is promoting a new product, offering a discount, or simply reminding your customer they are due for a refill of their product, the time and attention paid to customers can win back repeat business.

Win-Back Campaigns

Complaint follow up
Special promotional period
Order refills
New product launch
Customer appreciation
Feedback solicitation

Monitoring

We record all chat interactions with your customers for quality control. These are reviewed by management and representatives receive regular coaching. Clients are provided copies during calibration meetings to ensure our service is meeting your expectations.