Live Chat Support
Live chat access is becoming an expectation among customers.
They want quick answers to their questions without having to hunt down a phone number. Our representatives carry over their customer service skills from phones to live chat and provide real-time support for your customers.
Be Where Your Customers Are
Chat triggers you should consider are:
- On your main landing page
- Popup after a period of time on a product page
- Multiple visits to a product page without purchase
- A filled shopping cart with no activity on the checkout page
Multichannel Live Chat Customer Service
We offer multichannel chat support!
Some examples include web chat apps, messenger apps, email, web forms, social media, and chatbots. Using unique triggers, our representatives help answer your customer’s questions and close sales.