Our Technology

Our Technology

Built for e-commerce, Sigma Commerce is our proprietary order management software that serves as an end-to-end solution.

Our technology provides a real-time view of your orders, customers, and inventory. Our system allows a single database to house information from all areas of your ecommerce business – from order management to website hosting and infrastructure.
We believe you should have the freedom to use whatever ecommerce technology that works best for your business.

That is why we’ve invested so heavily into building an API that makes interacting with your inventory and orders incredibly easy. Our ecommerce technology is the retailer’s foundation for efficiency and performance visibility. We use the same tools for fulfillment clients that we’ve used for decades to manage some of the most recognizable brands in retail.

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With our outsourced solutions your ecommerce, business runs on a fully integrated order management system, guaranteeing a hassle-free experience for you and your customers. We use our technology for you to deliver a hands-off service that just makes sense. Order fulfillment clients benefit from the technology without the hassles.

Order Management

Our flexible platforms accommodate your business processes. Get customized reporting for full visibility into your business. Provide great customer service by accepting all major credit cards.

Customer Service

Browser-based interface for seamless customer service and ease of use for contact center agents. A single database records all customer interactions. Customer information is updated in real-time across the board.

Web Management

Fully integrated ecommerce website management with real-time updating. Full support for multiple websites. Flexible editing and support for advanced search, product reviews, and other new technologies.

Hosting & Infrastructure

Multiple, disparate data hosting with full redundancy. Expertise in communications, networks, and the latest in server virtualization technology. Reporting platforms that allow you to watch your business grow.

Integration

Accommodation for more third-party systems and providers for your convenience. 100 percent real-time communication across all business functions. You provide the business vision; we’ll provide the technological brawn.

Secure & Reliable

Sigma Commerce technology platform is hosted in a hardened data center able to withstand up to an F5 tornado. Our data center facility is highly redundant, making use of multiple telecommunication entrances, power feeds from multiple substations, cooling plants, uninterruptable power supplies, and backup power generators with 60 hours of fuel reserves. Our hosting facility also utilizes 3-factor authentication for physical security as well as video surveillance and 24/7 NOC monitoring.

Learn more about Sigma Commerce.